Raise your profile, distinguish between passers-by and potential customers, detect what their interests are and be at your customers’ side through the entire collaboration.
Personalize and tender customer experience and take your customers on a journey by preparing marketing content according to previous engagement. Manage multi-channel and omni-channel campaigns by using marketing automatization, e-mail marketing, target websites, text message integration, personalized phone calls and channels. Adapt website visits according to earlier visits, make managing all sorts of events simpler with a portal that will manage event registration and attendance, the organization of talks and lecturers, and improved event sites logistics using QR codes and waiting lists.
Create a connected insight into customer data by sharing a single source of customer data, monitor potential customers on their journey through the marketing process and enable prioritization by different models of assessing potential. Move potentials through the sales funnel with the option of adding contacts into marketing campaigns by approvals, improve efficiency with a simple setup and overview of marketing campaigns by calendars, timelines and activities, and successfully conclude more opportunities with an integrated customer approach.
Gain insight into marketing with real-time insights, pre-prepared checks and personalized dashboards, focus on your priorities by targeting the right audience via dynamic segmentation, potential assessment models and artificial intelligence (AI), improve engagement in social networks with creating and distributing posts on social media, and gain insight into knowledge regarding the internet and social media with the help of Dynamics 365 Market Insights. Survey customers with online surveys for a better understanding of customer needs.
Quickly adapt an application to your needs by using codeless visual editors and tools that simplify the processes of construction and implementation of online and mobile applications. Automatize the processes in Dynamics 365 applications and systems of other manufacturers for a better experience in performing services. Invest with confidence and count on the Microsoft cloud platform to reduce costs and the complexity of infrastructure operation. Trust our state-of-the-art data centres to protect your data, encourage innovation by implementing the most modern solutions, based on artificial intelligence.
“The CRM solution enables us a unified management of sales opportunities and effective management of the sales funnel. We keep building the system by implementing other business fields.”
“The Microsoft CRM solution enables us efficient and transparent work with our customers. I highly recommend it.”
“With the help of Business Solutions and the Magento online store, we gained an effective tool for sales opportunities in our enterprise. The integration with the Dynamics NAV business information system works flawlessly.”
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“The use of Power BI enables us a quick and effective sales, deliveries, supplies overview, etc. By implementing it, we gained an overview of the entire business, and at the same time, Power BI grants us simple contact with buyers and suppliers.”