If you want to improve the potential customers-done deals ratio, to reinforce customer relations or to get a useful insight into the sales process, then, at Business Solutions, we guarantee you a high-performance, reliable, and extendable solution.
Create the main resource of customer information. Broaden customer insight by including information and documents from the Office 365 applications, data from Dynamics 365 applications, social network activity and business intelligence findings.
Ensure to yourself that you’ll never leave out a single piece of information, agreement or event that you can exploit for transferring from the current stage of the sales funnel towards the conclusion of sale. The relationship assistant sends you timely reminders of your next activity, so that you don’t miss any opportunity on the way from your potential customer to an order.
Create a complete overview of opportunities at your current customers – increase up-sell and cross-sell. With in-built insights, you discover changes in purchase path instantly, therefore you can react on time and conclude the sales process faster. Discover and predict changes in customer behaviour and perform activities for reinforcing their loyalty.
Access to tasks, information, documents and content via various devices (smartphones, tablets, PCs, etc.) allows you to respond to customer challenges anywhere and at any time. Information about carrying out services and projects are also available and based on those, you maintain customer contact and build a long-term partnership.
Monitor the success rate of sales goals realization both on the level of the sales team and of individual salesmen in real time. Additionally, follow sales success on the level of individual customers and products or services. The system, aided by AI, automatically suggests solutions, and process guides guarantee you the correct response to all situations.
Procure quality lists to your marketing team for performing segmented campaigns that will generate maximum sales opportunities. With the aid of analytical data, discover what is of the highest interest for your customers, where you want to reinforce sales, and prepare appropriate marketing content and campaigns.
“The CRM solution enables us a unified management of sales opportunities and effective management of the sales funnel. We keep building the system by implementing other business fields.”
“The Microsoft CRM solution enables us efficient and transparent work with our customers. I highly recommend it.”
“With the help of Business Solutions and the Magento online store, we gained an effective tool for sales opportunities in our enterprise. The integration with the Dynamics NAV business information system works flawlessly.”
“With Microsoft Power BI we gained a simple, quick, and complete overview of the dynamics inside the existing work processes. The business data, which didn’t use to be processed, became valuable information for monitoring work and business decisions with Power BI.”
“The use of Power BI enables us a quick and effective sales, deliveries, supplies overview, etc. By implementing it, we gained an overview of the entire business, and at the same time, Power BI grants us simple contact with buyers and suppliers.”